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Facilitation Skills

Instructor: Allan Cutler

 Length of Course: 2 days

Description: This highly interactive workshop will provide participants with the basic knowledge and techniques necessary to facilitate small groups through experiential learning.

Workshop Content:

What is facilitation?

  • Facilitation Is – Is Not
  • Process vs Content Leadership

Pre Event Planning – Getting Ready

  • Planning the Event
  • Establishing Client Expectation
  • Identifying Participant Objectives
  • Planning the Environment
  • Engaging  Participants Before the Event

During the Event

  • Opening the Event
  • Facilitation Skills
    • delivering clear instructions
    • questioning
    • gathering responses
    • documenting responses
    • keeping a range of participants productive
    • focusing on outcomes and reaching agreement
  • Closing the Event
    • reviewing objectives for completion
    • planning next steps
    • identifying follow up communication plans
    • evaluating the event

You Will Learn How To:

  • apply the principles of facilitation
  • ask the right questions before and during the event
  • apply key facilitation techniques and processes
  • open, manage and close results oriented meetings and discussions
  • facilitate difficult situations and resolve problem meeting behaviour

During the Workshop You Will:

  • practice and receive feedback from an experienced facilitator and learning peers
  • practice skills in a safe environment
  • develop your own facilitation practice guide with templates, worksheets and list of resources for use after the workshop

Who Should Attend:

Anyone interested in developing skills and techniques to lead meetings and business discussion:

  • team leaders and managers at any level who run meetings
  • project managers
  • internal consultants and human resource specialists
  • business analysts