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Leadership Skills Training

This two day training course is designed to enable managers and team leaders to achieve results, and to develop an efficient workplace environment.

Leadership is a complex process by which the leader influences others to perform and achieve. The leadership attributes – belief, values, ethics, character, knowledge, and skills – are all traits which can be learned.

There are no prerequisites for this course; however, an understanding of the basic concepts of management is an asset.

Program Content

Lesson 1: Leadership

  • Leadership models
  • Six practices of top leaders
  • The three C’s of leadership
  • Leadership and power
  • Leadership styles

Lesson 2: Establishing Direction

  • The leader as visionary
  • Planning
  • Executing
  • Influence – leading without authority

Lesson 3: Communications

  • Effective communications
  • Barriers to communications
  • Non-verbal communication
  • Active listening
  • Feedback
  • Meetings
  • Leadership communications – a model

Lesson 4: Problem Solving

  • Steps to problem solving
  • Team problem solving
  • The leader as a problem solver

Lesson 5: Leadership in Management

  • Delegation
  • Liaison
  • Accountability
  • Relationships

Lesson 6: Coach

  • The coach as trainer
  • The coach as counselor
  • Mentoring
  • Leaders as learners

Lesson 7: Team Building

  • Goal setting
  • Team leadership
  • Characteristics of a team leader
  • Facilitation, mediation, negotiation

Lesson 8: Motivation

  • Maslov’s hierarchy of needs
  • Herzberg and motivation
  • The expectancy theory
  • Principles of motivation
  • Self actualization in the team

Lesson 9: Leadership Pragmatics

  • Leadership and diversity
  • Leadership and change
  • Leadership and the organization

Lesson 10: The Leader

  • Character
  • Ethics
  • Building excellence
  • Emotional intelligence
  • Leadership traits
  • Positive and negative leaders

What You Will Learn

  • What is leadership? How it is applied? Where is it applied?
  • What are the basics of leadership and motivation?
  • What is necessary to lead teams?
  • How do you integrate this with business management?
  • How does one develop skills in communication and negotiation?
  • How does one influence peers, subordinates and senior managers?
  • How can one become adept at assessing leadership traits and qualities in ourselves and others?
  • How can one develop leadership in oneself and others?

Who Should Attend

  • Executives
  • Task leaders
  • Project managers
  • Anyone else who is or will be responsible for managing teams or individuals